Fees for non-attendance or late cancellation?

All of our practitioners are highly sought after, therefore when an appointment is not kept another patient suffers needlessly. We always email or call (as per your preference) to remind you of your appointment. If you need to reschedule your appointment please let our receptionist know immediately. We understand that sometimes unavoidable circumstances will arise so please let us know, as with any other industry unfortunate circumstances should not affect others. Thank you for respecting us in this matter.